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FAQ
What materials are your jewelry pieces made from?
Our jewelry is crafted using 14K and 10K gold and set with eco-friendly, conflict-free diamonds. We use CVD and HPHT lab-grown diamonds, which offer the same brilliance and quality as mined diamonds but with a more sustainable and ethical approach.
Are your diamonds real?
Yes, all of our diamonds are real lab-grown diamonds, which are chemically, physically, and optically identical to mined diamonds. They are ethically sourced, ensuring a conflict-free and eco-conscious choice.
Do you offer custom jewelry designs?
Yes, we offer custom jewelry services. Whether you’re looking for a unique engagement ring or a personalized pendant, our team can help bring your vision to life. Please contact us for more details.
How long does shipping take?
We offer free shipping on all orders within the US. Once your order is processed, delivery typically takes 5-7 business days. For international orders, shipping times may vary based on the destination.
Do you ship internationally?
Tes, we offer worldwide shipping. International shipping times and costs vary based on location. Please check the shipping options at checkout for more details.
What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receiving it for a full refund. The item must be in its original condition and packaging.
How do I care for my jewelry?
To keep your jewelry looking its best, we recommend cleaning it with a soft cloth regularly and avoiding contact with chemicals like perfumes, lotions, and cleaning products. Store your pieces in a dry, cool place to prevent tarnishing or damage.
Do you offer ring resizing?
Yes, we offer complimentary ring resizing for engagement rings and wedding bands within 30 days of purchase. For any resizing requests after this period, please contact us, and we’ll assist you with the process.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your delivery on our website or the courier’s website.